AVerVision U50

U50 USB Document Cameras

U70 Document Camera Video

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U50 Document Camera FAQ

Can this product support flip teaching (flipped classroom) where students learn new contents online by watching video lectures at home and apply what they learn in the classroom?

Yes! Through the free AVer software, you can present, annotate, record, and stream lesson plans through sites such as YouTube™, Dropbox™, etc.

Can I connect the U50 to my computer?

Yes, the U50 can connect to both PC and Mac with a USB Cable.

What devices can I connect to the camera?

The U50 comes with two onboard USB ports that allows external USB mouse devices to be connected.

Does the U50 have an adjustable neck?

The U50 has a gooseneck that allows you to lean, bend, and flex the camera in any direction.

Is the U50 hi-def?

Yes, the U50 has an adjustable output of 30fps at 1080p.

Is there a light source on the U50?

The U50 has a built in LED light attached to the camera head that provides light to your presentation when needed.

Is there a way to save images or Record videos displayed by the U50?

Images and recorded videos are automatically saved to your computer.

What are the main differences between the U50 and the F15?

The U50 is a USB powered document camera. It only connects by USB to the computer and is displayed in conjunction with AVer's software. You cannot connect this model directly to the projector because there is no VGA port. The F15 has VGA port which allows you to connect it directly to the projector or any other VGA displays.

My computer is farther away from where I teach, what's the maximum length of USB cable I can use for the U50 to still perform?

Approximately 16 feet (varies upon quality of the cable).

Where do I download software for the U50?

Software for the U50 can be downloaded at:

Do you have to have a computer to use the U50?

Yes, the U50 is completely powered and operated by a computer.

Do I need an additional power outlet for this camera?

No, this camera is totally powered via USB.

What devices can I connect to the camera?

The camera comes with two onboard usb ports that allows external usb mouse devices to be connected (including the AVerPen). This saves you from having to purchase an additional hub for the computer.

What software tools is provided?

You can download the latest A+ (Version 1.6.x or above) from the download link. The U50 also supports standard UVB (Windows video driver for USB) for full integration into third party applications.

What is the captured button for on the U50 camera head?

When pressed under the A+ software, the system will automatically do a picture snapshot.

Does the U50 work with the AVer Importer Plug-in? I would love to you the U50 on some other Interactive White Board software.

Yes, the U50 works with the AVer Importer Plug-in for seamless integration with other IWB software.

Does the U50 have any on board microphone?

Yes it comes with a built in on board microphone.

Does the U50 work with interactive chat programs such as Skype® or MSN©?

Yes, the U50 works just like any standard USB Webcam.

U50 Document Camera Troubleshooting

What is the captured button for on the U50 camera head?

When pressed under the A+ software, the system will automatically do a picture snapshot.

My camera keeps disconnecting/reconnecting by itself. How do I fix this?

  • Be sure your USB cable is properly connected and provide enough slack for the USB cable to allow the camera to move around. This is to prevent the USB cable from pulling.
  • It is recommended to adjust the bottom arm at a 90 degree angle so that it is perpendicular to the base. Adjust the goose neck instead of the arm when you need to change views. This is to prevent the bottom of the arm from hitting the USB plug.
  • The USB port on your MAC/PC may have malfunctioned. Connect another USB device to that port to rule out this possibility.
  • The camera can disconnect/reconnect if you are using the on-board USB hubs without connecting a power adapter to the camera. This may cause the camera to have insufficient power to run consistently. Please be advised that you ONLY need a power adapter if you are using the non-board USB hubs on the U50. If you are not, please DO NOT attach a power adapter to the U50 for the risk of over surging the camera.
  • Test your U50 with another computer and see if the problem still exists.

I have the doccam connected to my MacBook via USB, turned it on and launched Sphere2. The camera view always says “Not connected!”. What do I do?

This issue could be derived from Google Chrome's WebUSB API. Which is on by default for older versions of Chrome. Google has since updated the Chrome browser to disable this API for the newest release. With the older browser, this issue happens in the situation where the user didn’t close the chrome browser before plugging-in the camera. When Chrome is open, it will automatically try to find a driver for our doc cam online. Therefore, interrupting the default driver that is already loaded by our software. The issue results in camera sometimes connecting, sometimes not. Therefore upgrading your Chrome browser should technically resolve this issue. If still have issues, please make sure no other application is accessing the camera on your laptop. Applications such as Skype, Hangout, Adobe Connect, can lock up the camera when it’s executed in the background.

If you have a MacBook (Standard & Air), try the following steps:

  1. Disconnect the USB cable from your MacBook.
  2. Restart the MacBook.
  3. Download/Install the latest A+ Suite Version from here
  4. Launch Sphere2 software.
  5. Connect USB cable from your AVer camera to the MacBook again.

If you still have issues, please contact AVer tech support for a more in depth look at what could be causing the problem.

U50 Document Camera Downloads

A+ Suite

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Contact us

Toll-free: 1(877)528-7824

Local: 1(408)263-3828

Fax: 1(408)263-8132

Fax(RMA): 1(408)263-3822