Warranty and Return

Find out your product warranty status: Warranty Check
Where to find the serial number?

America's Best Doc Cam Warranty

  • 5-year limited warranty*
  • 5-year free 2-way RMA shipping*
  • 5-year worry-free standard advanced replacement*
  • Dedicated training staff
  • Technical support

Each day over ½ million classrooms use AVer solutions to inspire the next generation of engineers, doctors, artists and entrepreneurs. We are honored to be part of the future in the making. That's why offering America's best doc cam warranty isn't simply about having the best warranty in the industry. It's about making sure that we build products worthy enough to be the choice of educators and that our products stand up to years of constant use. It's why we have spent years making sure that we anticipated, tested and fixed any issue, no matter how big or small. America's best doc cam warranty is our pledge to you to always maintain a high degree of quality and reliability.
* Available for Continental USA/Alaska/Hawaii only.
* Available for select models. Refer to warranty table below.

Advanced Replacement Program* and Free 2-way RMA shipping*

AVer is committed to offering the best quality products and services to you. In the event of an AVer product malfunction, we offer a FREE Advanced Replacement Program* for the entire duration of our product's standard warranty. This provides you with a rapid resolution and minimizes any downtime. AVer will even ship you a replacement system, before you ship back the defective unit. We will also take care of any associated shipping costs with our free 2-way RMA shipping assistance. Simply call our toll-free customer service line hotline at 1-877-528-7824 and we will help you with this process along with sending you a pre-paid shipping label for the return of our document camera. All you need is the product serial number and you are all set.
* Available for Continental USA/Alaska/Hawaii only.
* Available for select models. Refer to warranty table below

Warranty and Return Policy

NOTE: The below policy relates to AVerVision Document Cameras.

Parts and Labor Warranty
AVer Information offers a 5 year warranty on all current AVerVision F series, AVerVision M series, AVerVision 300AFHD and AVerVision PL series Document Camera. Click here to view the full warranty program. During this period, AVer will repair or replace components of the product that are tested as defective from regular usage. The following products are also covered by the "Worry Free" Advanced Replacement Program: AVerVision F70W, AVerVision F50HD, AVerVision F17HD, AVerVision 300AFHD, AVerVision M70 and AVerVision PL50 Click here to view the full Advanced Replacement Program. This Parts and Labor Warranty shall not apply to products deemed defective by unreasonable use, accident, negligence or modification done other than by AVer's authorized service technicians. This Parts and Labor Warranty shall not apply to refurbished products (See below for Refurbished Product Limited Warranty) and discontinued products (See below for Discontinued Products). AVer Information Inc. provides one year Parts and Labor Warranty for all Document Camera Accessories and AVerKey product from the date of purchase unless otherwise stated.
- Available for Continental USA/Alaska/Hawaii Only.

Document Cameras Warranty Table




Product
"Worry free" Advanced replacement for duration of warranty 2-way Free RMA Shipping for duration of warranty 5 Year Product Warranty 2 Year Product warranty 5 year Power adapter warranty 1 Year Power adapter warranty 1 year all other accessories (cables, remote controls, LED Light modules, etc)
F70W check check check
(1 yr for battery)
  check   check
F17-8M check check check   check   check
F50-8M check check check   check   check
PL50 check(1st yr only) check check   check   check
M70HD check check check   check   check
U50   check   check N/A N/A check
U70   check   check     check
300AFHD check check check   check   check
All other models Please contact AVer's support team for warranty information

 

Discontinued Document Cameras Warranty Table




Product
"Worry free" Advanced replacement for duration of warranty 2-way Free RMA Shipping for duration of warranty 5 Year Product Warranty 3 Year Product Warranty 2 Year Product warranty 5 year Power adapter warranty 1 Year Power adapter warranty 1 year all other accessories (cables, remote controls, LED Light modules, etc)
F50HD check check check     check   check
U10   check     check N/A N/A check
M50 check check check     check   check
F15 check check check     check   check
F17HD check check check     check   check
F30 check check check     check   check
F33 check check check     check   check
F50 check check check     check   check
355AF check(1st yr only) check check       check check
U15   check     check N/A N/A check
CP series check(1st yr only) check check       check check
SPB series check(1st yr only) check check       check check
VP-1   check   check     check check
SPC300   check check       check check
300AF   check check       check check
300AF+ check(1st yr only) check check       check check
AV300P   check check       check check
AV150   check   check     check check
AV130   check   check     check check
AP20T       check(excluding battery, battery
is 1 Yr)
       
AVerpen         check(excluding battery, battery
is 1 Yr)
     
All other models Please contact AVer's support team for warranty information

 

Refurbished Product Limited Warranty (Refurbished Product)

The term "Refurbished" is defined as a product or part that has been returned to its original manufacturer's specifications. AVer Refurbished Products have the following warranty period.
- Available for Continental USA/Alaska/Hawaii Only.
Please click here to view the full refurbished warranty program.

  • 2 Year Limited Warranty:
    All F Series, all M Series, all PL Series, 300AFHD
  • 1 Year Limited Warranty:
    AVerVision W series, U series, TabCam
  • 3 Month Limited Warranty:
    F70W rechargeable battery

Discontinued Products

Discontinued AVerVision Document Cameras, Power adapters, AVerPen and AVerKey products are covered under the 2-way Free RMA Shipping as long as the warranty period is still valid. Accessories carry a 1-year warranty for discontinued products.

AVer Information Inc. E-Store Purchase Return Guidelines

You may return merchandise purchased from www.averusa.com to AVer Information, Inc. by mail. You will receive a refund for your purchase only if it meets the criteria below. Note: All returns, whether the product is defective or not requires an RMA number. We do not offer merchandise exchanges.

All refurbished products have a non-returnable policy.

14-Day Return Period
Fourteen days from the date merchandise was received, full refunds are available (product value only, not including shipping costs) on all AVer products.

30-Day Return Period
Products may be returned up to 30 days from the date merchandise was received (product value only, not including shipping costs), however any merchandise received 15-30 days from the original date the merchandise was received, a 15% restocking fee will be applied.

Exceptions
- Items that are abused
- Any merchandise missing the original Universal Product Code (UPC) cannot be returned. If the item is damaged or defective, please see details below.

Restocking Fee
A 15% restocking fee will be charged on all returned products received 15 - 30 days after the merchandise was originally received.

Missing Item or Damaged Product Fee

A missing item or damaged product fee will be charged for any product missing the original box, packaging material, contents, accessories and/or manuals (i.e. any product not in "like new" condition).

Damaged or Defective Items
If you receive a defective item from an AVer E-Store purchase, please follow the AVer RMA procedures described above and contact technical support at 1-877-528-7824.

Wireless Cameras Warranty

  • 5-year limited warranty*
  • 5-year free 2-way RMA shipping*
  • 5-year worry-free standard advanced replacement*
  • Dedicated training staff
  • Technical support

* Available for Continental USA/Alaska/Hawaii only.
* Available for select models. Refer to warranty table below.

Advanced Replacement Program* and Free 2-way RMA shipping*

AVer is committed to offering the best quality products and services to you. In the event of an AVer product malfunction, we offer a FREE Advanced Replacement Program* for the entire duration of our product's standard warranty. This provides you with a rapid resolution and minimizes any downtime.
* Available for Continental USA/Alaska/Hawaii only.

Warranty and Return Policy

NOTE: The below policy relates to AVer Wireless Cameras (F70W, TabCam and W30).

Parts and Labor Warranty
AVer Information offers a 5 year warranty on the F70W and a 3 year warranty on all current W series and TabCam series. Click here to view the full warranty program. During this period, AVer will repair or replace components of the product that are tested as defective from regular usage. The following products are also covered by the "Worry Free" Advanced Replacement Program: F70W, W30 and TabCam Click here to view the full Advanced Replacement Program. This Parts and Labor Warranty shall not apply to products deemed defective by unreasonable use, accident, negligence or modification done other than by AVer's authorized service technicians. This Parts and Labor Warranty shall not apply to refurbished products (See below for Refurbished Product Limited Warranty) and discontinued products (See below for Discontinued Products). AVer Information Inc. provides one year Parts and Labor Warranty for all Wireless Camera Accessories from the date of purchase unless otherwise stated.
- Available for Continental USA/Alaska/Hawaii Only.

Wireless Cameras Warranty Table





Product
“Worry Free”
Advanced Replacement For Duration of Warranty
2-way Free RMA Shipping for duration of warranty 3 Year Product & power adapter warranty 5 Year Product & power adapter warranty Rechargeable battery warranty 1 Year all other accessories (excluding consumables)
F70W check check   check 1 year check

Discontinued Wireless Cameras Warranty Table





Product
“Worry Free”
Advanced Replacement For Duration of Warranty
2-way Free RMA Shipping for duration of warranty 3 Year Product & power adapter warranty 5 Year Product & power adapter warranty Rechargeable battery warranty 1 Year all other accessories (excluding consumables)
TabCam check check check   1 year check
W30 check check check   1 year check

 

Refurbished Product Limited Warranty (Refurbished Product)

The term "Refurbished" is defined as a product or part that has been returned to its original manufacturer's specifications. AVer Refurbished Products have the following warranty period.
- Available for Continental USA/Alaska/Hawaii Only.
Please click here to view the full refurbished warranty program.

  • 2 Year Limited Warranty:
    F70W
  • 1 Year Limited Warranty:
    W30 and TabCam
  • 1 Year Limited Warranty:
    All Accessories
  • 3 Month Limited Warranty:
    F70W, W30 and TabCam rechargeable battery

Discontinued Products

Discontinued products are covered under the 2-way Free RMA Shipping as long as the warranty period is still valid. Accessories carry a 1-year warranty for discontinued products.

AVer Information Inc. E-Store Purchase Return Guidelines

You may return merchandise purchased from www.averusa.com to AVer Information, Inc. by mail. You will receive a refund for your purchase only if it meets the criteria below. Note: All returns, whether the product is defective or not requires an RMA number. We do not offer merchandise exchanges.

All refurbished products have a non-returnable policy.

14-Day Return Period
Fourteen days from the date merchandise was received, full refunds are available (product value only, not including shipping costs) on all AVer products.

30-Day Return Period
Products may be returned up to 30 days from the date merchandise was received (product value only, not including shipping costs), however any merchandise received 15-30 days from the original date the merchandise was received, a 15% restocking fee will be applied.

Exceptions
- Items that are abused
- Any merchandise missing the original Universal Product Code (UPC) cannot be returned. If the item is damaged or defective, please see details below.

Restocking Fee
A 15% restocking fee will be charged on all returned products received 15 - 30 days after the merchandise was originally received.

Missing Item or Damaged Product Fee

A missing item or damaged product fee will be charged for any product missing the original box, packaging material, contents, accessories and/or manuals (i.e. any product not in "like new" condition).

Damaged or Defective Items
If you receive a defective item from an AVer E-Store purchase, please follow the AVer RMA procedures described above and contact technical support at 1-877-528-7824.

Charge Carts Warranty

  • 10-year limited warranty (Mechanical)
  • Multi-year limited warranty (Electronics)
  • Technical support

Warranty and Return Policy

NOTE: The below policy relates to AVer Charge and Sync Carts.

Parts and Labor Warranty
AVer Information offers a 10 year mechanical and multi-year electronics warranty on its charge and sync solutions. Click here to view the full warranty program. During this period, AVer will repair or replace components of the product that are tested as defective from manufactured defects. This Parts and Labor Warranty shall not apply to products deemed defective by unreasonable use, accident, negligence or modification done other than by AVer's authorized service technicians. This Parts and Labor Warranty shall not apply to refurbished products (See below for Refurbished Product Limited Warranty) and discontinued products (See below for Discontinued Products). AVer Information Inc. provides one year Parts and Labor Warranty for all Cart Accessories from the date of purchase unless otherwise stated.
- Available for USA and Canada only.

Charge Carts Warranty Table



Product
10 Year Mechanical Warranty 5 Year Electrical Warranty  1 Year all other accessories (excluding consumables)
C30u check check check
C30i check check check
C36i check check check
E36c check check check
S40i check check check

Discontinued Charge Carts Warranty Table



Product
10 Year Mechanical Warranty 5 Year Electrical Warranty  2 Year Electrical Warranty 1 Year all other accessories (excluding consumables)
L12i check check   check
S36i check check   check
TabSync check   check check
TabChargeCT check   check check
TabChargeCT2 check check   check
TabCharge check check   check

 

Refurbished Product Limited Warranty (Refurbished Product)

The term "Refurbished" is defined as a product or part that has been returned to its original manufacturer's specifications. AVer Refurbished Products have the following warranty period.
- Available for Continental USA/Alaska/Hawaii Only.
Please click here to view the full refurbished warranty program.

  • 3 Year Parts & Labor On Mechanical Limited Warranty*
  • 1 Year Parts & Labor On Electrical Limited Warranty
(*affected on products purchsed after 1/1/2016)

Discontinued Products

Discontinued AVer charge and sync solutions are covered as long as the warranty period is still valid. Accessories carry a 1-year warranty for discontinued products.

AVer Information Inc. E-Store Purchase Return Guidelines

You may return merchandise purchased from www.averusa.com to AVer Information, Inc. by mail. You will receive a refund for your purchase only if it meets the criteria below. Note: All returns, whether the product is defective or not requires an RMA number. We do not offer merchandise exchanges.

All refurbished products have a non-returnable policy.

14-Day Return Period
Fourteen days from the date merchandise was received, full refunds are available (product value only, not including shipping costs) on all AVer products.

30-Day Return Period
Products may be returned up to 30 days from the date merchandise was received (product value only, not including shipping costs), however any merchandise received 15-30 days from the original date the merchandise was received, a 15% restocking fee will be applied.

Exceptions
- Items that are abused
- Any merchandise missing the original Universal Product Code (UPC) cannot be returned. If the item is damaged or defective, please see details below.

Restocking Fee
A 15% restocking fee will be charged on all returned products received 15 - 30 days after the merchandise was originally received.

Missing Item or Damaged Product Fee

A missing item or damaged product fee will be charged for any product missing the original box, packaging material, contents, accessories and/or manuals (i.e. any product not in "like new" condition).

Damaged or Defective Items
If you receive a defective item from an AVer E-Store purchase, please follow the AVer RMA procedures described above and contact technical support at 1-877-528-7824.

CC30 Camera Warranty

  • 3-year limited warranty
  • 3-year free 2-way RMA shipping
  • 1st year worry-free standard advanced replacement*
  • Dedicated training staff
  • Technical support

Each day over ½ million classrooms use AVer solutions to inspire the next generation of engineers, doctors, artists and entrepreneurs. We are honored to be part of the future in the making. That's why the CC30 camera has one of the best warranties in the industry. It's about making sure that we build products worthy enough to be the choice of our end users and that our products stand up to years of constant use. It's why we have spent years making sure that we anticipated, tested and fixed any issue, no matter how big or small.
* Available for Continental USA/Alaska/Hawaii only.

Advanced Replacement Program* and Free 2-way RMA shipping*

AVer is committed to offering the best quality products and services to you. In the event of an AVer product malfunction, we offer a FREE Advanced Replacement Program* for the 1st year of the standard warranty. This provides you with a rapid resolution and minimizes any downtime. AVer will even ship you a replacement system, before you ship back the defective unit. We will also take care of any associated shipping costs with our free 2-way RMA shipping assistance. Simply call our toll-free customer service line hotline at 1-877-528-7824 and we will help you with this process along with sending you a pre-paid shipping label for the return of our camera. All you need is the product serial number and you are all set.
* Available for Continental USA/Alaska/Hawaii only.

Warranty and Return Policy

NOTE: The below policy relates to CC30 Camera.

Parts and Labor Warranty
AVer Information offers a 3 year warranty on the CC30 Camera. Click here to view the full warranty program. During this period, AVer will repair or replace components of the product that are tested as defective from regular usage. The CC30 is also covered by the "Worry Free" Advanced Replacement Program *: Click here to view the full Advanced Replacement Program. This Parts and Labor Warranty shall not apply to products deemed defective by unreasonable use, accident, negligence or modification done other than by AVer's authorized service technicians. This Parts and Labor Warranty shall not apply to refurbished products (See below for Refurbished Product Limited Warranty) and discontinued products (See below for Discontinued Products). AVer Information Inc. provides one year Parts and Labor Warranty for all Camera Accessories from the date of purchase unless otherwise stated.
* Available for Continental USA/Alaska/Hawaii Only.

Camera Warranty Table




Product
"Worry free" Advanced replacement for duration of warranty 2-way Free RMA Shipping for duration of warranty 3 Year Product Warranty 1 year all other accessories (power adapter, cables, tripod stand, etc)
CC30 check (1st yr only) check check check

 

Refurbished Product Limited Warranty (Refurbished Product)

The term "Refurbished" is defined as a product or part that has been returned to its original manufacturer's specifications. AVer Refurbished Products have the following warranty period.
Please click here to view the full refurbished warranty program.

  • 1 Year Limited Warranty:
    CC30
  • 6 Month Limited Warranty:
    All Accessories

AVer Information Inc. E-Store Purchase Return Guidelines

You may return merchandise purchased from www.averusa.com to AVer Information, Inc. by mail. You will receive a refund for your purchase only if it meets the criteria below. Note: All returns, whether the product is defective or not requires an RMA number. We do not offer merchandise exchanges.

All refurbished products have a non-returnable policy.

14-Day Return Period
Fourteen days from the date merchandise was received, full refunds are available (product value only, not including shipping costs) on all AVer products.

30-Day Return Period
Products may be returned up to 30 days from the date merchandise was received (product value only, not including shipping costs), however any merchandise received 15-30 days from the original date the merchandise was received, a 15% restocking fee will be applied.

Exceptions
- Items that are abused
- Any merchandise missing the original Universal Product Code (UPC) cannot be returned. If the item is damaged or defective, please see details below.

Restocking Fee
A 15% restocking fee will be charged on all returned products received 15 - 30 days after the merchandise was originally received.

Missing Item or Damaged Product Fee

A missing item or damaged product fee will be charged for any product missing the original box, packaging material, contents, accessories and/or manuals (i.e. any product not in "like new" condition).

Damaged or Defective Items
If you receive a defective item from an AVer E-Store purchase, please follow the AVer RMA procedures described above and contact technical support at 1-877-528-7824.

Interactive Flat Panel Warranty

  • 5-year limited warranty* (Applicable for CP654i / CP754i / CP864i Only)
  • 5-year worry-free onsite service from date of purchase* (2 year extension options available) (Applicable for CP654i / CP754i / CP864i Only)
  • 5-year advanced replacement**
  • Dedicated training staff
  • Exceptional service and support

* Available for Continental USA/Alaska/Hawaii only.
* 3-year limited warranty & service for CP65 / CP75 / CP86 Only
** For units deemed unrepairable onsite

Warranty and Return Policy

NOTE 1: The below policy relates to AVer products purchased from an AVer authorized reseller or distributor.
NOTE 2: The below policy does not cover Any Product located outside the continental United States, Alaska and Hawaii.

Parts and Labor Limited Warranty

AVer offers a 3 year or 5 year limited warranty on its Interactive Flat Panel Product. During this period, AVer will repair or replace components of the Product that are tested as defective from manufactured defects in materials or workmanship. The Limited Warranty applies only if: (1) the Product is installed according to AVer's instruction provided to Customer and (2) the Product is not misused or abused, and there is no evidence of mishandling, neglect, modification or repair without the approval of AVer, or damage done to AVer's Products by anyone other than AVer. The following is not included under this Limited Warranty: (1) Misuse or abuse by the Customer; (2) normal wear and tear; (3) physical damage to AVer's Products as a result of unreasonable use and/or negligence; and (4) physical damage due to shipping damage.

AVer recommends that all its products be installed by a competent installer. Damage caused by substandard installation will be excluded from the warranty. AVer will not be liable for any damage to property or bodily injury resulting from improper, faulty or substandard installation.

This Parts and Labor Warranty shall not apply to refurbished products (See below for Refurbished Product Limited Warranty) and discontinued products (See below for Discontinued Products). AVer Information Inc. provides one year Parts and Labor Warranty for all associated Accessories from the date of purchase unless otherwise stated.

Product Limited Warranty Period

Product Warranty Level
CP65 3 Year Replacement or On-site (from date of purchase)
CP75 3 Year Replacement or On-site (from date of purchase)
CP86 3 Year Replacement or On-site (from date of purchase)
CP654i 5 Year Replacement or On-site (from date of purchase)
CP754i 5 Year Replacement or On-site (from date of purchase)
CP864i 5 Year Replacement or On-site (from date of purchase)

Extended Warranty Options (Must be purchased with CP panels at the same time)

Extended Warranty Part Number (Please inquire with your local reseller or AVer) 2 additional years of On-site Service (from date of purchase) * 2 additional years of Hardware Limited Warranty (from date of purchase)
2YEXTCP65 (for CP65) check check
2YEXTCP75 (for CP75) check check
2YEXTCP86 (for CP86) check check

* Available for Continental USA/Alaska/Hawaii only.

Product Limited Warranty Period

Product 1 Year Hardware Limited Warranty (from date of purchase)
Wall Mount check
Mobile Cart check
OPS Mini Computer check
Accessories such as remote control, A/V cables, USB cable, Stylus Pen, power cable, etc. check

Refurbished Product Limited Warranty Period

The term "Refurbished" is defined as a product or part that has been returned to its original manufacturer's specifications. AVer Refurbished Products have the following warranty period.

Product On-site Service 1 Year Hardware Limited Warranty (from date of purchase)
CP65 (Refurbished) Not Eligible check
CP75 (Refurbished) Not Eligible check
CP86 (Refurbished) Not Eligible check
CP654i (Refurbished) Not Eligible check
CP754i (Refurbished) Not Eligible check
CP864i (Refurbished) Not Eligible check

Product 6 Months Hardware Limited Warranty (from date of purchase)
Wall Mount (Refurbished) check
Mobile Cart (Refurbished) check
OPS Mini Computer (Refurbished) check
Accessories such as remote control, A/V cables, USB cable, Stylus Pen, power cable, etc. (Refurbished) check

 

Discontinued Products

Discontinued AVer Interactive Touch Panels are covered as long as the warranty period is still valid. Accessories carry a 6 month warranty for discontinued products.

AVer Information Inc. E-Store Purchase Return Guidelines

You may return merchandise purchased from www.averusa.com to AVer Information, Inc. by mail. You will receive a refund for your purchase only if it meets the criteria below. Note: All returns, whether the product is defective or not requires an RMA number. We do not offer merchandise exchanges.

All refurbished products have a non-returnable policy.

14-Day Return Period

Fourteen days from the date merchandise was received, full refunds are available (product value only, not including shipping costs) on all AVer products.

30-Day Return Period

Products may be returned up to 30 days from the date merchandise was received (product value only, not including shipping costs), however any merchandise received 15-30 days from the original date the merchandise was received, a 15% restocking fee will be applied.

Exceptions

- Items that are abused
- Any merchandise missing the original Universal Product Code (UPC) cannot be returned. If the item is damaged or defective, please see details below.

Restocking Fee

A 15% restocking fee will be charged on all returned products received 15 - 30 days after the merchandise was originally received.

Missing Item or Damaged Product Fee

A missing item or damaged product fee will be charged for any product missing the original box, packaging material, contents, accessories and/or manuals (i.e. any product not in "like new" condition).

Damaged or Defective Items

If you receive a defective item from an AVer E-Store purchase, please follow the AVer RMA procedures described above and contact technical support at 1-877-528-7824.

Other Limited Warranty Terms and Conditions Not Covered Above:

  1. Limited Warranty.
    For a period of time beginning on the date of purchase of the applicable product and extending as set forth in the Product Limited Warranty Period, AVer Information Inc. (“AVer”) warrants that the applicable product (“Product”) substantially conforms to AVer’s documentation for the product and that its manufacture and components are free of defects in material and workmanship under normal use. “You” as used in this agreement means you individually or the business entity on whose behalf you use or install the product, as applicable. This limited warranty extends only to You as the original purchaser. Except for the foregoing, the Product is provided “AS IS.” In no event does AVer warrant that You will be able to operate the Product without problems or interruptions, or that the Product is suitable for your purposes. Your exclusive remedy and the entire liability of AVer under this paragraph shall be, at AVer’s option, (a) repair the product using new or refurbished parts or (b) replace the product with a new or refurbished product (or comparable product). For purposes of this Limited Warranty, the term "Refurbished" is defined as a product or part that has been returned to its original manufacturer’s specifications. This warranty does not apply to (a) any Product on which the serial number has been defaced, modified, or removed, or (b) cartons, cases, batteries, cabinets, tapes, or accessories used with this product. This warranty does not apply to any Product that has suffered damage, deterioration or malfunction due to (a) accident, abuse, misuse, neglect, fire, water, lightning, or other acts of nature, commercial or industrial use, unauthorized product modification or failure to follow instructions included with the Product, (b) misapplication of service by someone other than the manufacturer’s representative, (c) any damage, loss or theft that occurs during return transit, or (d) any other causes that do not relate to a Product defect. The Warranty Period of any repaired or replaced Product shall be the longer of (a) the original Warranty Period or (b) thirty (30) days from the date of delivery of the repaired or replaced product.
  2. Limitations of Warranty.
    AVer makes no warranties to any third party. You are responsible for all claims, damages, settlements, expenses, and attorneys’ fees with respect to claims made against You as a result of Your use or misuse of the Product. This warranty applies only if the Product is installed, operated, maintained, and used in accordance with AVer specifications. Specifically, the warranties do not extend to any failure caused by (i) accident, unusual physical, electrical, or electromagnetic stress, neglect or misuse, (ii) fluctuations in electrical power beyond AVer specifications, (iii) use of the Product with any accessories or options not furnished by AVer or its authorized agents, or (iv) installation, alteration, or repair of the Product by anyone other than AVer or its authorized agents.
  3. Disclaimer of Warranty.
    Except As Expressly Provided Otherwise Herein And To The Maximum Extent Permitted By Applicable Law, Aver Disclaims All Other Warranties With Respect To The Product, Whether Express, Implied, Statutory Or Otherwise, Including Without Limitation, Satisfactory Quality, Course Of Dealing, Trade Usage Or Practice Or The Implied Warranties Of Merchantability, Fitness For A Particular Purpose Or Noninfringement Of Third Party Rights.
  4. Limitation of Liability.
    In no event shall aver be liable for indirect, incidental, special, exemplary, punitive, or consequential damages of any nature including, but not limited to, loss of profits, data, revenue, production, or use, business interruption, or procurement of substitute goods or services arising out of or in connection with this limited warranty, or the use or performance of any product, whether based on contract or tort, including negligence, or any other legal theory, even if AVer has advised of the possibility of such damages. Aver’s total, aggregate liability for damages of any nature, regardless of form of action, shall in no event exceed the amount paid by you to aver for the specific product upon which liability is based.
  5. Governing Law and Your Rights.
    This warranty gives You specific legal rights; You may also have other rights granted under state law. These rights vary from state to state.

Contact us

Toll-free: 1(877)528-7824

Local: 1(408)263-3828

Fax: 1(408)263-8132

Fax(RMA): 1(408)263-3822

support.usa@aver.com