The industry's best and only 3-year video conferencing warranty
Customer service starts with the customer. When you invest in a video conferencing solution, you deserve a guarantee that the company stands by the quality and reliability of its product. So why do most companies makes you pay for things like service and firmware updates? Shouldn't these already be included? We think so.
AVer HD video conferencing solutions simplify customer support. First, there are no service contracts to buy and firmware updates are completely free. In fact, you can update firmware from our website without ever having to contact us. We included a 3-year warranty with our systems, which is twice the industry average. We also understand the importance of keeping technology up and running, which is why we also include one year of advanced replacement. If you ever have a problem with your AVer system in the first year of ownership, contact us and we'll immediately ship out a brand new system, free of charge. Once you receive the new system, mail us the bad unit with the included shipping label.
Included with HVC series video conferencing system:
- 3-year warranty with service
- One year of advanced replacement with FREE 2-way RMA shipping*
- FREE tech support
To read the full details about our warranty programs, click here.
* Activated upon product registration