Note: Please pass this page to your Network Admin/IT Dept.
Please refer to the users manual to set up Admin Password/System Name and Phonebook
Bandwidth Requirements
From the remote press "Home" -> "Setting" -> "System Settings" -> "Network"
| Resolution | Quality / Bandwidth | MCU w/ 3 site* |
| 4SIF (704x480) / 4CIF (704x576) | 256kbps/384kbps | 768kbps/1152kbps |
| 720p @ 30 frames per second (1280x720) | 1Mbps | n/a |
(Example: If you plan to reserve 512k and not exceed 1Mbps for video conferencing then leave above settings as default.
For a specific entry in the phonebook with which you wish to implement HD, you can set call quality to 1Mbps in the
phonebook or while dialing.)
H.323 Related Port Usage for Firewall Setup
| Port | Function | Type |
| 1719 | Gatekeeper | UDP (Bi-Directional) |
| 1720 | H.323 Call setup | TCP (Bi-Directional) |
| 30000-30039 | Signaling and control for audio, call, video, and data/FECC | TCP and UDP |
| 80 | HTTP Interface (Web Tool) | |
| 5060 | SIP port | TCP and UDP |
Enable H.323 ALG (if applicable)
Four Possible Setup Scenarios for Video Conferencing
Please pick the scenario most suitable for your network environment:
Scenario 1: Public IP Configuration (Outside of Firewall)
- From the remote press "Home" -> "Setting" -> "System Settings" -> "LAN Configuration".
- In the "Obtain IP address" line, choose "Static IP".
- Manually input the "Public IP address", "Subnet Mask" and "Default Gateway".
- Select "Apply" and press
- Press "Home" on the remote to return to the home menu.
- Press the "Call" button on the remote and you are ready to make your first call.
Scenarios 2 & 3: Private IP Configuration (Behind Firewall with Port Forwarding)
- From the remote press "Home" -> "Setting" -> "System Settings" -> "LAN Configuration".
- In the "Obtain IP address" line, choose "Static IP".
- Manually input the assigned "Private IP address", "Subnet Mask" and "Default Gateway".
- Select "Apply" and press .
- Press "Back" on the remote to return to previous menu.
- Go to "Network" - > "Firewall" and press .
- Place a check in the NAT box and enter the Public IP in the "NAT Public (WAN) Address" field.
- Enable H.323 ALG in your Network firewall (if applicable)
- Press the "Home" button on the remote to return to the home menu.
- Press the "Call" button on the remote and you are ready to make your first call
Scenario 4: H.460 Gatekeeper with Firewall Traversal
- From the remote press "Home" -> "Setting" -> "System Settings" -> "LAN Configuration".
- In the "Obtain IP address" line, choose "Static IP".
- Manually input the assigned "IP address", "Subnet Mask" and "Default Gateway".
- Select "Apply" and press .
- Press "Back" on the remote to return to previous menu.
- Go to "Network" - > "Gatekeeper" and press .
- Assign an extension to the unit
- Enter the IP address of your Gatekeeper in the "Gatekeeper IP address" field and place a check in the "Use Gatekeeper" box
- Press "Back" on the remote to return to previous menu.
- Go to "Firewall" and press ; place a check in the "Enable H.460 firewall traversal" option
- Place a check in the NAT box and enter the Public IP in the “NAT Public (WAN) Address” field (optional)
- Press the "Home" button on the remote to return
- Press the "Call" button on the remote and you are ready to make your first call
Dialing Methods
IP Address Dialing
- Press the “Call” button on the remote to open the call options
- Input the IP address of the location you are planning to call
- Choose the call quality you want to connect with
- Press the Call button on the screen to initiate the video conference call
Setting up and Dialing from Phone Book
Setting up Phone Book
- Press the “Call” button on the remote to open the call options
- Input the IP address of the location you are planning to call
a. Choose a group to associate the site with
b. Give the site a name
c. Input the IP address
d. Select a call Quality setting
e. Save your entry
Dialing from Phone Book
- Press the Phone Book option from the remote or on screen option
- High light the entry you wish to call do
- Press the “return” button on the remote to initial the call
Dialing while registered to a Gatekeeper/Border Controller
Extension (alias) dialing
- Register to GK/BC
- Press the “Call” button on the remote to open the dialing pad
- Input the extension of the Video conferencing system you want to connect with
- Choose the call quality you want to connect with
- Press the Call button on the remote to initiate the video conference call
IP Address dialing
- Register to GK/BC
- Press the “Call” button on the remote to open the dialing pad
- Input the IP address “..” and extension (ie: ip address..extension) of room you want to connect with
- Choose the call quality you want to connect with
- Press the Call button on the remote to initiate the video conference call
Calling to a MCU/Bridge
- Press the “Call” button on the remote to open the call options
- Input the IP address of the MCU, “..” and extension of the room number (example: 192.168.1.12..5678)
- Choose the call quality you want to connect with
- Press the Call button on the screen to initiate the video conference call
Web Tool/System Security
The Web Tool allows network administrators to access AVer HVC remotely. To access the AVer HVC Web Tool, Make sure the AVer HVC unit has a valid IP and is connected to your network. From any network computer, open a web browser and input the IP address of your AVer HVC unit* in the URL field.
Cam. Control – allows you to view the camera, and access the screen interface and remote control.
Phonebook – allows you to add, edit, delete, download and upload the phonebook entries.
Call History – allows you to add contact in the phonebook, download call history and call from the list.
Setting – allows you to update the system, download and restore the system, and get the test report.
Contact Us – links you to our global website.
* Default IP address: 192.168.0.1
