|Our office will be closed Monday May 27th 2013 in observance of Memorial Day. Any order received after 12:00pm (pst) on Friday May 24th will NOT be processed until Tuesday May 28th 2013.|
Toll free: 1(877) 528-7824
Local: (408) 263-3828 Ext. 3308 or (408) 457-3308
AVer's commitment to quality and customers' satisfaction are unsurpassed and so is our Customer and Technical Support Department. AVer's trained staff has worked with a myriad of satisfied customers throughout the years. As our ultimate goal of providing unsurpassed service, AVer provides an abundance of support information online, however if issues cannot be solved through these resources we have many contact methods to allow you to work with an AVer representative directly. Live support is available Monday through Friday between 8:30am and 5:00pm Pacific Standard Time.
If you reside in the United States or Canada, your inquiry will be answered in the order of which it was received. For other locations, please click here to visit our Global website to find the office nearest you.
For RMA and Shipment, please see the following fax info and ship to the following location:
USA Office Location
668 Mission Ct., Fremont, CA 94539
Fax for RMA: 1 (408) 263-3822
"It has been a wonderful experience working with Aver solutions. I presented our sales rep, Mike Hiller, with our situation and he was quick to respond with a solution. I found AVer's tech support to be very insightful and was always just a phone call away..." — J. Todd Chicchirichi, Technology Resource Faciliator, Head Technologist, Jefferson County Schools
"AVer provided us with a great turn-key solution to our VC needs. We wanted 'quality' and 'ease of use'. We received both with our AVer HVC 310 VC system. Customer support was above expectations. They answered questions directly, and provided all the follow up we needed. Great company!" — Chris Oar Owner, Outback Media