Do you need technical help with an AVer Surveillance Product?


  • Phone: 408.942.2118 (M - F, 8:30am—5:00pm PST)
    For faster service, please have your product model and serial number handy.
  • Email: support.usa
    (Response within 1 business day) For faster service, please include your product model and serial number with your email.
  • Live Chat Click here
    (M-F, 8:30am—5:00pm PST)

    Fast and hassle free! Please have your product model and serial number handy.
"Whether it was email responses in minutes, long lasting phone calls with detailed explanations or calling me back on a lunch break, I have never had Tech Support from any manufacturer demonstrate so much determination, effort and patience into what they do as Mark Petersen did. It is a credit to your company to have someone like him where we dealers/integrators in the field need him - just a phone call away."
Ed Bradley, Smart Systems Audio Video, AVer DVR Specialist, New York

Send our technical support team a message?

Our technical support team will review your issue and will get back to you within one business day.

USA Office Location:

668 Mission Ct., Fremont, CA 94539

RMA Fax: 408-263-3822