Join the AVer team

We are seeking a driven and s trategic Regional Sales Manager (RSM) to lead sales efforts for AVer’s Connected Health business unit. This role will focus on growing market share within the healthcare vertical by building strong relationships with hospitals and healthcare systems, resellers, distributors, and Independent Software Vendors (ISVs) that require reliable, integrated video hardware to complete their telehealth or virtual care platforms.

The ideal candidate is entrepreneurial, tech-savvy, and comfortable selling in both clinical and IT environments. While the primary focus is our medical-grade PTZ camera portfolio, the RSM will also identify cross-selling opportunities across our broader AV product lines (e.g., cameras for conference and meeting spaces).

Job Type: Full time
Location: Remote

• Drive revenue growth by identifying, developing, and managing new healthcare accounts, including Integrated Delivery Networks (IDNs), hospitals, and digital health platforms.
• Gather and analyze point-of-sale (POS) and market share data from key resellers and distribution partners to guide strategy.
• Source and review market research specific to healthcare applications in the PTZ camera segment (e.g., Futuresource reports).
• Identify, recruit, and collaborate with Independent Software Vendors (ISVs) to integrate AVer camera solutions into platform-agnostic healthcare workflows.
• Empower and support channel partners through product training, co-selling initiatives, and participation in regional and national industry events.
• Engage deeply with customers to understand their unique challenges and requirements, providing tailored product and solution recommendations.
• Represent AVer at major industry events, healthcare expos, and partner roadshows to increase brand awareness and visibility.
• Cultivate and maintain strong, long-term relationships with partners through consistent communication, exceptional service, and joint business development efforts.
• Lead discovery sessions and deliver impactful training (both virtual and in-person) for end-users, IT teams, and clinical stakeholders.
• Collaborate with internal product and marketing teams to refine customer value propositions and remain current on product innovation, market trends, and competitive insights.
• Maintain up-to-date CRM records, sales pipeline, forecasts, and market intelligence reporting for sales leadership.
• Demonstrated success in entering new markets and building sustainable strategic partnerships.
• Knowledge of healthcare procurement processes, capital budgeting, and regulatory requirements related to medical technologies.
• Strong passion for improving healthcare delivery and enhancing the patient experience through innovative solutions.

• 3+ years of B2B sales experience in healthcare technology, AV, or IT solutions.
• Bachelor’s degree in Business, Marketing, Communication, or a related field.
• Experience with channel sales and partner development (resellers, ISVs, or SIs).
• Strong understanding of virtual care, telehealth, or hospital AV/IT ecosystems.
• Excellent communication, presentation, and negotiation skills.
• Proficient in Salesforce, Excel, PowerPoint, and Microsoft Office Suite.
• Willingness to travel as required (30–50%+).

AVer Information Inc. is seeking a hardworking and responsible individual for our RMA and Warehouse position. This individual will be responsible for assisting the RMA department and perform the duties of some minor repairs as well as other job-related activities within our Operations Department. High attention to detail as well as excellent communication skills both written and verbal is essential for effective communication and success in this position.

Job Type: Full time
Location: In Office

• Conduct testing, minor repairs, and refurbishment of various products, including document cameras, charging carts, SIU, and ProAV cameras.
• Assist with the return process for evaluation/demo units and manage credit processes.
• Diagnose, troubleshoot, and resolve customer issues, ensuring timely repair or replacement of devices.
• Perform firmware updates and product burn-in procedures as needed.
• Accurately record and maintain RMA parts inventory.
• Organize and manage storage space by moving boxes and parts to accommodate new inventory.
• Conduct weekly inventory checks of buffer units and RMA parts.
• Process requests, prepare, pack, and ship RMA parts for end users.
• Maintain and update RMA device serial number records in SAP.
• Train and assist with coordinating the shipping and receiving of returned products with HQ.
• Support payment processing for freight bills, chargebacks, and write-offs.
• Collaborate with Tech Support, Shipping, and Finance Departments to streamline return processes.
• Assist in preparing and sending monthly RMA reports.
• Provide support to the Shipping Department with loading, unloading, and order fulfillment as needed.
• Support shipping with all K-12 needs, followed by assisting other business units as necessary.
• Utilize UPS/FedEx systems and freight carrier websites to create and manage outgoing shipments efficiently.
• Serial number scanning for all outgoing orders.
• Perform additional tasks as needed.

• Minimum of 1 years’ experience in a customer support / RMA repair role
• Minimum of a high school diploma or equivalent is required
• Detailed oriented with good organizational skills and the ability to multitask
• Cooperative team player with a positive attitude
• Knowledgeable in Word, Excel, Windows 7/10, Mac OS, and Knowledge using SAP is a plus
• Excellent written and verbal communication skills
• Self-motivated, a quick learner, enthusiastic and professional