Join the AVer team

We are honored to be recognized as a 2017 Top Workplace in the Bay Area

Who we are

AVer is an award-winning provider of visual collaboration solutions that improve productivity and enrich lives. From accelerating learning in the classroom to improving campus security and increasing competitive advantage for business, AVer solutions leverage the power of visual communications to help people connect with one another to achieve great things. Our product portfolio includes Interactive Flat Panels, Document Cameras, PTZ Cameras, HD Video Conferencing solutions, as well as Sync and Charge Carts. We strive to provide industry leading service and support that exceeds our customer's expectations. We are deeply committed to our community and the environment and employ stringent green processes in all we do.

What sets AVer apart from the rest? We'll let our employees tell you

“It's refreshing to work for company with strong ethical and community ties. The Leadership Team has proven that we can be successful (and profitable!) without compromising our core values.”

“I like the people. Everyone is respectful of each other. We have fun together, and work well together.”

“I like being able to face a challenge everyday and make a difference.”

“AVer has a warm and friendly culture.”

“Employees work hard and play hard, everyone is very focused and result oriented.”

“The people, the learning and the workplace environment are great. We have great products and I’m proud of them.”

“I like the teamwork mentality where everyone pitches in and provides feedback to come to the best solution.”

“I love working with products that truly make a difference and improve learning!”

The AVer culture

Integrity, Customer Service, Teamwork, Dedication, Discipline, Passion and Innovation are all values identified to be paramount to the on-going success of AVer. These seven core values play an essential role in identifying who we are, what we stand for and the characteristics we look for in our team members. We are committed to creating a culture of excellence through our company values.

Do you have what it takes to join the AVer team?

AVer is an industry leader and offers an innovative, dynamic and fast-paced working environment. There is a strong emphasis on teamwork and our employees are very passionate about our products and dedicated to providing excellent customer service. Our company and our employees are also dedicated to maintaining the highest level of integrity with our business practices and are focused on environmental sustainability and community outreach. Our corporate citizen program gives our employees numerous opportunities to make a positive impact on our communities. In addition to an exciting work atmosphere, AVer offers a comprehensive benefits package to our employees. If you are interested in joining the AVer team, please send your resume to

Job openings

Technical Support

Technical Support Specialist

Job Description

The Technical Support Specialist is responsible for building and managing the people, processes, infrastructure and environment necessary to support a world class customer focused technical support and customer service organization. This position and associated team is responsible for managing customer facing technical programs including; beta testing, technical bulletins, and internal escalations. This is a hands-on leadership position that reports to our Sr. Operations Manager.

Duties and Responsibilities
  • Manage and structure daily operations of first level Support for AVer’s North & South America business.
  • Answer phone calls, emails as well as manage the technical support platform on a daily basis.
  • Establish, maintain, measure, and continuously improve the process, infrastructure and environment to ensure efficient handling of normal and exceptional product incidents.
  • Collaborate with sales, marketing and PMs to continuously enhance the total customer experience of all AVer customers.
  • Work closely with cross functional teams to manage incident flow throughout the lifecycle, as ownership changes between support, development, sustaining and quality assurance, and assist in rolling-out fixes when they become available.
  • Ensure that critical accounts are handled expeditiously and appropriately to solve the technical issue and to maintain or achieve customer satisfaction.
  • Represent the customer post sales experience to all internal cross functional groups.
  • Lead, mentor, attract, retain and manage junior Support Staffs to enable them to successfully accomplish their responsibilities.
  • 2+ years experience working for a networking, Pro-AV or video communications company.
  • Thorough understanding of customer support operations, processes, and incident handling.
  • AS in Computer Engineering (or equivalent Enterprise IT experience)
  • Excellent written and verbal communication skills in English.
  • Excellent customer relationship skills.
  • Results-focused, team-oriented individual with a strong work ethic.
Nice to have Skills and Experience
  • A/V technologies lingo and know-how (Anything video and audio related, etc).
  • USB camera, Streaming camera or any IP PTZ enabled camera systems.
  • Experts in Windows PC, Chromebook, MacBook systems as well as the associated Android, iPad tablets.
  • Networking (IP, WAN) and security expertise.
  • Knowledge of IP Networking, including routing protocols and videoconferencing applications.
  • Knowledge of more than one operating systems: Windows, Mac, Linux.

Please send your resume with contact information as an attachment to

Human Resources

Human Resources Director

Job Description

AVer is looking for an experienced and knowledgeable professional with a passion for Human Resources. This is a ‘hands on’ position related to all areas of HR and will work with and report directly to the Sr. VP of Operations & Controller. This position will be expected to work independently with responsibilities including, but not limited to:

Duties and Responsibilities
  • Support company HR policies, processes, and systems; provide guidance to management to ensure ongoing policy and procedure interpretation.
  • Maintain employee relations and respond to employee concerns and conduct investigations as needed to resolve matters and follow up on those concerns.
  • Ensure compliance with all federal; state and location laws related to employment matters and Human Resources.
  • Processing of terminations and review of documentation to ensure complete and accurate prior to processing.
  • Processing of Worker’s Compensation claims including follow up and communication with the carrier and their team processing of all necessary forms.
  • Manage workers’ compensation claims, FMLA, and other leaves of absence, return to work documents, all onboarding processes, and employee files.
  • Maintain all forms and documentation to ensure they are up to date and meet all legal requirements and are on the company intranet.
  • Administration of all benefit plans and annual open enrollment and ACA compliance.
  • Provide support and be the resource for general information to employees regarding company policies and procedures.
  • Maintain required employee record keeping, reporting tools, performance reviews, talent management, and recruitment tracking.
  • Timely processing of unemployment claims and dealing with EDD issues and hearings.
  • Ability to exhibit a high level of confidentiality due to sensitive nature of position.
  • Strong organizational skills with ability to multitask and prioritize workload.
  • Manage all company events and activities.
  • Participate in special projects as assigned.
  • Bachelor's Degree in Human Resources Management or related field from an accredited four-year college or university. Additional certifications considered a plus.
  • Minimum of five years of progressive HR experience encompassing all areas of HR – prior work with a technology company a plus.
  • Strong leadership and people skills.
  • Ability to deal with complex and stressful situations and handle employee situations effectively and advise management as needed.
  • Knowledgeable in all areas of HR.
  • Excellent oral and written communication skills and the ability to analyze problems and facilitate solutions.
  • Expert knowledge and understanding of applicable Federal and California employment laws.
  • Detailed Oriented and Results Driven. Able to define and analyze metrics.

Please send your resume with contact information as an attachment to


Operations Assistant

Job Description

AVer Information Inc. is seeking an intelligent and responsible individual for our Operations Assistant position. This position will report to our Sr. Operations Manager and work with our Operations Team. This role with require a high attention to detail as well as excellent written and verbal communication skills essential for effective communication skills essential for success in this position.

Job Duties
  • Maintain logs and spreadsheets of the Operations team’s activity.
  • Consolidate data and generate reports as needed.
  • Update internal operation procedures documents as needed.
  • Assist sales order entries as needed.
  • Assist the Inside Sales Manager and Warehouse Manager to coordinate changes and prioritize daily sales orders.
  • Other responsibilities and projects as assigned.
  • Administration Assistant to the President as needed.
Skills Requirements
  • BS/BA Degree preferred.
  • Experience in administrative and assistant roles preferred.
  • Detailed oriented with great organizational skills and the ability to multitask.
  • Cooperative Team Player with a positive “can do” attitude.
  • Knowledgeable in Word, Excel, and SAP.
  • Excellent written and verbal communication skills.
  • Self-motivated, a quick learner, enthusiastic and professional.

Please send your resume with contact information as an attachment to

Please send your resume, contact information and requirements as an attachment to AVer Information Inc. is an equal opportunity employer.

AVer is an award-winning provider of visual collaboration and education technology solutions that improve productivity and enrich lives. From accelerating learning in the classroom to increasing competitive advantage for businesses, AVer solutions leverage the power of technology to help people connect with one another to achieve great things. Our product portfolio includes Interactive Flat Panels, USB Video Conferencing Camera Systems, Document Cameras as well as Sync and Charge Solutions for Mobile Devices. We strive to provide industry leading service and support that exceeds our customer's expectations. We are also deeply committed to our community, the environment and employ stringent green processes in all we do. Learn more at and follow us @averinformation.

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