Join the AVer team

AVer is seeking a passionate Channel Marketing Manager for our fast-growing Pro AV business unit in addition to our emerging Healthcare vertical with a successful track record of bringing campaigns to the market with channel partners, working with industry influencers and channel partners to generate demand and evangelize AVer’s products and solutions.

Reporting to the SVP of Marketing, as the Channel Marketing Manager, Pro AV & Healthcare you will be involved in many aspects of our go-to-market activities, including developing partner-facing launch content, helping the company to stay in the forefront of partner communications, create content and messaging to help differentiate AVer in our market, generate demand, and develop customer case studies with partners and directly to end-users. You will drive partner and customer event engagement and act as the biggest cheerleader for AVer at industry events. You will be responsible for ensuring post-campaign analysis and ROI for all partner related or direct marketing spend. You will also drive quarterly partner promotional programs and content in collaboration with sales, operations, finance and design teams. You will be the main marketing contact for all key Pro AV and healthcare channel partners and technology partners.

• Propose and implement a winning go-to-market strategy with our key partners in both the Pro AV space and the specialized healthcare vertical.
• Manage partnerships to develop channel marketing and technology partner activities through co-marketing initiatives and overseeing desired ROI.
• Develop messaging and product launch content that sets our products apart from others in the market.
• Provide timely support to the AVer Pro AV/Healthcare sales team to improve partner relationships and drive growth.
• Collaborate with the Product Director on competitive product content for the sales team and reselling partners and distributors to use.
• Orchestrate both direct market and channel partner campaigns and promotions.
• Drive quarterly channel partner promotional programs.
• Have an in-depth knowledge of our target markets by following and analyzing the Pro AV and healthcare industries and technology trends to better help position our company in this space for our partners.
• Work with internal teams (graphic design, content writers, and vendors) to develop engaging content.
• Participate in key industry trade shows and marketing events as needed for your industry expertise.
• Conduct post-campaign analysis to assess success of go-to-market strategies.
• Develop strategic relationships with key partners to help evangelize AVer.

• 10+ years marketing experience.
• 7-10 years in AV or hardware industry marketing.
• Proven track record in developing and maintaining strategic Pro AV, MedTech or video conferencing partner relationships.
• Proficient in building a systematic approach for GTM campaigns and channel marketing.
• Familiar with all AV industry trade shows.
• Proficient with winning track record in (a) Trade Show management (b) Channel Partnership/Relationship (c) Website and Social Media Content Creation and Management.
• Proven track record in marketing execution and measuring ROI.
• Positive attitude and energy, great in relationship building.
• Good writing and presentation skills.
• Creative, self-motivated, organized, flexible, and hard working.
• BA in Business, Marketing or equivalent work experience preferred.
• Able and Willing to Travel 25%+ if and whenever necessary.
• Bi-lingual (English, Chinese) is a plus, but not required.

We are seeking a dynamic and results-driven Video Collaboration Sales Manager to join our sales team at AVer Information. As a Video Collaboration Sales Manager, you will play a pivotal role in driving revenue growth by promoting and selling our range of high-quality video collaboration solutions to businesses and organizations. Your primary focus will be on building and nurturing client relationships, understanding their unique needs, and effectively positioning AVer's solutions as the ideal choice. You will also be building relationships with our channel partners in an effort to extend the AVer brand within the technology channel.

• Identify, target, and engage potential clients through proactive outreach, networking, and market research.
• Develop and execute a strategic sales plan to achieve and exceed sales targets/quotas set by the business.
• Conduct product presentations and demonstrations to showcase AVer's video collaboration solutions, highlighting their features, benefits, and value propositions to customers and partners.
• Understand client requirements and pain points, and tailor solutions to address their specific needs effectively.
• Collaborate closely with the marketing and technical teams to stay updated on product developments, industry trends, and competitor insights.
• Build and maintain strong, long-lasting partner relationships through regular communication and excellent co-selling and service.
• Prepare and deliver compelling sales proposals, contracts, and quotations, with our partners, ensuring they align with client expectations and AVer's pricing strategies.
• Negotiate terms and close sales deals, managing the entire sales cycle from lead generation to post-sale follow-up.
• Provide accurate and timely sales forecasts, reports, and market intelligence to the sales management team.
• Participate in industry events, trade shows, and conferences to represent AVer Information and expand brand visibility.

• Bachelor's degree in Business, Marketing, Communication, or a related field.
• Proven track record of successful B2B sales in the technology industry, with a focus on video conferencing, collaboration tools, or related solutions.
• Strong understanding of video collaboration technologies, trends, and the competitive landscape.
• Exceptional communication, presentation, and negotiation skills.
• Self-motivated, results-oriented, and able to work independently as well as part of a team.
• Proficient experience with CRM software (e.g. Salesforce, LinkedIn, etc.) and MS Office.
• Able to multitask, prioritize, and manage time efficiently.
• Willingness to travel as needed to meet with clients and attend industry events.

We are seeking a highly motivated and results-driven Healthcare Vertical Sales Representative to join our dynamic sales team at Aver Information. As a Healthcare Vertical Sales Rep, you will play a crucial role in driving revenue growth within the healthcare industry by promoting and selling our state-of-the-art audiovisual and technology solutions to hospitals, clinics, medical universities, and other healthcare facilities.

• Business Opportunities: Proactively identify potential clients within the healthcare vertical and develop strategic plans to engage with them. Build a strong pipeline of leads through networking, cold-calling, attending industry events, and utilizing online resources.
• Conduct Product Presentations: Effectively communicate the value and benefits of Aver Information's products to healthcare professionals. Conduct product demonstrations and presentations to highlight how our solutions can address their specific needs and challenges.
• Build and Maintain Relationships: Establish and nurture long-term relationships with key decision-makers, influencers, and stakeholders in the healthcare industry. Understand their unique requirements and tailor solutions to meet their expectations.
• Provide Consultative Sales Support: Understand the complex healthcare landscape and offer consultative support to clients during the sales process. Collaborate with our technical and marketing teams to provide comprehensive solutions that exceed customer expectations.
• Monitor Market Trends: Stay abreast of industry trends, market conditions, and competitive activities in the healthcare sector. Analyze the competitive landscape to develop effective sales strategies.
• Achieve Sales Targets: Meet and exceed sales targets and revenue objectives for the healthcare vertical. Track sales metrics and provide regular reports on progress and achievements.
• Participate in Trade Shows and Events: Represent Aver Information at healthcare trade shows, conferences, and events to showcase our products and network with potential clients.

• Bachelor's degree in Business, Marketing, or a related field.
• Proven track record of successful B2B sales experience, preferably within the healthcare industry or related verticals.
• Strong understanding of healthcare technology and audiovisual solutions is advantageous.
• Excellent communication and presentation skills.
• Ability to build rapport with diverse clients and stakeholders.
• Self-motivated, driven, and results-oriented.
• Strong problem-solving and negotiation abilities.
• Willingness to travel, as required.

We are seeking a talented Multimedia Designer with a passion for blending design and web front-end development to craft exceptional websites and marketing collateral. This role calls for a creative technophile with an impeccable sense of design, usability, and an unwavering attention to detail. If you're someone who thrives in a fast-paced environment, excels at multitasking, and embraces collaboration, we want to hear from you. Join our team and be at the forefront of creating captivating user experiences.

• Design and Maintain Websites: Utilize your expertise in HTML5, CSS3, and JavaScript to design and maintain engaging websites.
• Create Marketing and Tradeshow Collaterals: Design visually stunning marketing materials and tradeshow collateral that resonate with our target audience.
• Assist in Promo and Training Video Production: Play a key role in the production of promotional and training videos to showcase our products and services.
• Collaborate on SEO Strategy: Partner with the Marketing team to develop and execute SEO strategies and data-driven optimizations.
• Ensure Brand Consistency: Maintain brand consistency across various digital platforms and properties.
• Innovate and Redesign: Be prepared to overhaul, redesign, and explore new ideas to enhance user experiences continually.

• Strong Portfolio: Present a compelling online portfolio that showcases your skills in both visual and interaction design.
• Education: A Bachelor's degree in a design-related field or equivalent experience.
• Experience: Minimum of 2+ years of experience in design production.
• Front-end Skills: Proficiency in HTML5, CSS3 coding, and Responsive Design.
• Design Tools: Excellent skills in Adobe Photoshop, Illustrator, InDesign, Dreamweaver or any Coding Tool.
• Additional Skills: Familiarity with Adobe Premiere, After Effects, 3D modeling software, and photography is a plus.

AVer is seeking an Audio/Video Technical Support Specialist in a Call Center environment that will be responsible for building and managing the people, process, infrastructure, and environment necessary to support a world-class customer focused technical support and customer service organization. This position and associated team are responsible for managing customer facing technical programs including day-to-day customer service issues, phone support, service desk support, generate technical bulletins, and internal escalations. This is a hands-on leadership position that reports to our Technical Support Manager.

• Manage and structure daily operations of first level support for AVer’s North & South America business
• Answer phone calls, emails, manage the technical support platform on a daily basis, and manage RMA/DOA cases.
• Establish, maintain, measure, and continuously improve the process, infrastructure, and environment to ensure efficient handling of normal and exceptional product incidents.
• Collaborate with sales, marketing, and PMs to continuously enhance the total customer experience of all AVer customers.
• Work closely with cross functional teams to manage incident flow throughout the lifecycle as ownership changes between support, development, sustaining, and quality assurance; and assist in rolling-out fixes when they become available.
• Ensure that critical accounts are handled expeditiously and appropriately to solve technical issue’s and to maintain or achieve customer satisfaction.
• Represent the customer post sales experience to all internal cross functional groups.
• Lead, mentor, attract, retain, and manage junior support staff to enable them to successfully accomplish their responsibilities.

• 4+ years’ experience working for a networking, video conference communications, document camera and charging cart company.
• Experience with the video conference field. Specifically experience with video systems, broadcasts, and streaming is a plus.
• Thorough understanding of customer support operations, processes, and incident handling
• AS in Computer Engineering (or equivalent Enterprise IT experience)
• Excellent written and verbal communication skills in English
• Excellent customer relationship skills
• Results-focused, team-oriented individual with a strong work ethic
• 3+ years’ experience working within a Call Center environment
• With customer satisfaction at the forefront of all actions, the tech support responds to the needs of the caller in a respectful, timely and concise manner, asks probing questions to identify concerns, being polite, well-spoken, calm, patient and presentable at all times.

• A/V technologies lingo (Anything video and audio related, etc.)
• Knowledge of USB camera’s, streaming cameras, or any IP PTZ enabled camera systems.
• Experts in Windows PC, Chromebook, MacBook systems as well as the associated Android, iPad tablets.
• Networking (IP, WAN) and security expertise.
• Knowledge of IP Networking including routing protocols and videoconferencing applications.
• Knowledge of more than one operating systems: Windows, Mac, Linux

Are you passionate about delivering technology solutions that will improve the educational experiences for students and educators alike? AVer is seeking Sr. Product Manager, primarily responsible to oversee the development and management of solutions designed for students and educators from kindergarten to grade 12. Your objective will be to create products that enhance the learning experiences for K-12 students and improve educational outcomes. You will be working closely with cross-functional teams, including sales, marketing, engineers, designers, and educators, to identify market needs, learn customers’ pain points, study competitive landscape and propose winning product strategy. You will conduct market research and gather feedback from customers, and other stakeholders to identify the new business opportunities. You will also be partnering with R&D team for new product idea, product development management, and identifying areas for improvement.

• Working directly with Director of product, you will be responsible for setting the product vision and strategy for the K-12 education marker.
• Conduct market research to discover customer needs and industry trends to define innovative business strategy.
• Collaborate with sales, marketing, and engineering team to study competitive landscape and propose winning strategy.
• Work closely with Channel Partners and End User Customers to understand pain points and propose innovative solutions for the applications.
• Partner with R&D team in Asia for new product idea and development.
• Cooperate with sales, marketing, and logistics team to define the product release strategy and launch process.
• Define and track metrics to measure the success of the product and use data to make future product decisions.
• Develop product training material and train support, sales, marketing, and channel partner teams.
• Interact with customers & partners for product demos and at trade shows.

• Minimum 5-10 years of experience in Product management related roles.
• Master’s degree or bachelor’s degree plus equivalent work experience in engineering, business or related field is required.
• Proven track record in developing and maintaining strategic relationships.
• Proven track record of launching successful products and product life cycle management.
• Proficient in building a systematic approach for product innovation.
• Experience in product development working with cross-functional teams in USA and Asia.
• Experience with hardware product design.
• Strong collaboration, organizational, and presentation skills.
• Self-starter with an entrepreneurial mind-set, team player with hands-on-deck attitude.
• Able to travel (<25%) to visit partners, schools, and tradeshows.