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Join the AVer team

We are honored to be recognized as a 2017 Top Workplace in the Bay Area

Who we are

AVer is an award-winning provider of visual collaboration solutions that improve productivity and enrich lives. From accelerating learning in the classroom to improving campus security and increasing competitive advantage for business, AVer solutions leverage the power of visual communications to help people connect with one another to achieve great things. Our product portfolio includes Interactive Flat Panels, Document Cameras, PTZ Cameras, HD Video Conferencing solutions, as well as Sync and Charge Carts. We strive to provide industry leading service and support that exceeds our customer's expectations. We are deeply committed to our community and the environment and employ stringent green processes in all we do.

What sets AVer apart from the rest? We'll let our employees tell you

“It's refreshing to work for company with strong ethical and community ties. The Leadership Team has proven that we can be successful (and profitable!) without compromising our core values.”

“I like the people. Everyone is respectful of each other. We have fun together, and work well together.”

“I like being able to face a challenge everyday and make a difference.”

“AVer has a warm and friendly culture.”

“Employees work hard and play hard, everyone is very focused and result oriented.”

“The people, the learning and the workplace environment are great. We have great products and I’m proud of them.”

“I like the teamwork mentality where everyone pitches in and provides feedback to come to the best solution.”

“I love working with products that truly make a difference and improve learning!”

The AVer culture

Integrity, Customer Service, Teamwork, Dedication, Discipline, Passion and Innovation are all values identified to be paramount to the on-going success of AVer. These seven core values play an essential role in identifying who we are, what we stand for and the characteristics we look for in our team members. We are committed to creating a culture of excellence through our company values.

Do you have what it takes to join the AVer team?

AVer is an industry leader and offers an innovative, dynamic and fast-paced working environment. There is a strong emphasis on teamwork and our employees are very passionate about our products and dedicated to providing excellent customer service. Our company and our employees are also dedicated to maintaining the highest level of integrity with our business practices and are focused on environmental sustainability and community outreach. Our corporate citizen program gives our employees numerous opportunities to make a positive impact on our communities. In addition to an exciting work atmosphere, AVer offers a comprehensive benefits package to our employees. If you are interested in joining the AVer team, please send your resume to jobs.usa@AVer.com

Job openings

Customer Service

Customer Service Representative

Job Description

AVer is seeking a person for our Customer Service Representative position with a positive “can do” attitude to assist in supporting the Regional Sales Managers through managing Reseller orders, customer follow up and general sales operation and administrative tasks. This role will report to our Procurement Manager and will serve as the primary liaison between Sales and Operations. Excellent communication skills, both written and verbal are needed for effective communication with the sales, operations and finance departments.

Duties and Responsibilities
  • Assist in supporting Regional Sales Managers through customer follow up, Reseller support and administrative tasks.
  • Facilitate the execution of all sales order fulfillment procedures in SAP.
  • Generate and prepare all supporting shipping documentation for orders.
  • Ensure and maintain special pricing is accurately entered in Salesforce CRM, interfacing with both Regional Sales Managers and Sales Management to certify that all documentation is current and accurate.
  • Serve as the primary liaison between Sales, Operations and Finance.
  • Work with all internal personnel, including Accounting, IT and Marketing, and outside contacts to satisfy clients and achieve company goals Coordinate internal actions/activities in support of the sales process and opportunity management.
  • Support all pre sales and post sales inquiries over the phone, via email, and through live chat in a timely, efficient, and professional manner.
  • Maintain intermediate-level knowledge on the features and business applications of the company's product lines.
  • Provide outstanding customer service and post sales satisfaction, facilitating long-term relationships for Reseller Partners and end users.
Skills/Qualifications
  • Problem solver, detail oriented, outstanding written and verbal communication, and strong presentation and time management skills.
  • Must be able to handle multiple projects simultaneously.
  • Working knowledge of Microsoft Office, Excel, Google Docs, business information services, SAP, and CRM applications such as Salesforce.
  • Flexible with the ability to adapt to change in a highly dynamic work environment.
  • Self-motivated, quick learner and an enthusiastic team player with the ability to work effectively and cooperatively on a team.
  • Ability to carefully listen to the customers, capture key details, analyze, and recommend solutions.
  • Education Requirements: BA/BS degree or equivalent preferred.
  • Minimum Required Experience: 2 years of experience in a sales support and/or customer service role preferred.

Please send your resume with contact information as an attachment to jobs.usa@aver.com

Pro AV

New Business Development Specialist

Job Description

We are looking for a talented and passionate New Business Development Specialist to build, nurture and help maintain successful relationships with customers in the Healthcare industry. In this role you will promote, evangelize and create opportunities for our Pro AV Business Unit with key decision makers in the Healthcare industry. As a New Business Development Specialist, you will need to be an excellent communicator with the ability to identify customer video conferencing needs as well as provide education around AVer’s Pro AV products and solutions specific to the Healthcare industry.

Duties and Responsibilities
  • Develop and execute a strategy for discovering and securing new business within the Healthcare industry either locally, regionally or nationally.
  • Identify new clients by researching and creating networking opportunities within the Healthcare industry.
  • Contact and stay in communication with decision makers within the Healthcare industry and identify their video conferencing needs.
  • Evangelize and promote AVer’s Pro AV products and solutions and innovative healthcare specific video technology solutions.
  • Effectively listen and quickly identify any customer issues and bring resolve.
  • Accurately and consistently track leads and clients within Salesforce.
  • Review and analyze AVer’s competition and work to successfully position our products within the Healthcare industry.
  • Collaborate with internal teams (e.g. Sales, Product Management, Technical Support and Management) to strategize on effective ways to meet the company’s business goals.
Job Requirements
  • Bachelor's Degree in business, marketing or a related field.
  • At least 5 years of experience working in the Healthcare industry or experience supporting Healthcare customers.
  • Exhibits excellent verbal and written communication skills.
  • Proven ability to close deals and meet goals.
  • Exceptional customer service and customer satisfaction skills.
  • Experience successfully penetrating new markets.
  • Ability to multi-task in a fast pace environment and manage time effectively.
  • Fluency using Microsoft Office Suite and Salesforce or similar a CRM.
  • Ability to travel 60% of time or more.

Please send your resume with contact information as an attachment to jobs.usa@aver.com

Founded in 2008, AVer is an award-winning provider of technology and video collaboration camera solutions that improve productivity, enrich learning and achieve great things. We strive to provide industry leading service and support that exceeds our customer's expectations. We are also deeply committed to our community, the environment and employ stringent green processes in all we do.

AVer Information is an equal opportunity employer and we provide employment opportunities to all employees and applicants. AVer does not tolerate discrimination or harassment based on gender, race, color, religion, age, mental or physical disability, medical condition, genetic information, sex, sexual orientation, gender identity and expression (LGBTQIA), national origin, marital or domestic partner status, veteran status, or any other characteristic protected under federal or state laws or local ordinances or regulations.

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