award

Join the AVer team

We are honored to be recognized as a 2017 Top Workplace in the Bay Area

Who we are

AVer is an award-winning provider of visual collaboration solutions that improve productivity and enrich lives. From accelerating learning in the classroom to improving campus security and increasing competitive advantage for business, AVer solutions leverage the power of visual communications to help people connect with one another to achieve great things. Our product portfolio includes Interactive Flat Panels, Document Cameras, PTZ Cameras, HD Video Conferencing solutions, as well as Sync and Charge Carts. We strive to provide industry leading service and support that exceeds our customer's expectations. We are deeply committed to our community and the environment and employ stringent green processes in all we do.

What sets AVer apart from the rest? We'll let our employees tell you

“It's refreshing to work for company with strong ethical and community ties. The Leadership Team has proven that we can be successful (and profitable!) without compromising our core values.”

“I like the people. Everyone is respectful of each other. We have fun together, and work well together.”

“I like being able to face a challenge everyday and make a difference.”

“AVer has a warm and friendly culture.”

“Employees work hard and play hard, everyone is very focused and result oriented.”

“The people, the learning and the workplace environment are great. We have great products and I’m proud of them.”

“I like the teamwork mentality where everyone pitches in and provides feedback to come to the best solution.”

“I love working with products that truly make a difference and improve learning!”

The AVer culture

Integrity, Customer Service, Teamwork, Dedication, Discipline, Passion and Innovation are all values identified to be paramount to the on-going success of AVer. These seven core values play an essential role in identifying who we are, what we stand for and the characteristics we look for in our team members. We are committed to creating a culture of excellence through our company values.

Do you have what it takes to join the AVer team?

AVer is an industry leader and offers an innovative, dynamic and fast-paced working environment. There is a strong emphasis on teamwork and our employees are very passionate about our products and dedicated to providing excellent customer service. Our company and our employees are also dedicated to maintaining the highest level of integrity with our business practices and are focused on environmental sustainability and community outreach. Our corporate citizen program gives our employees numerous opportunities to make a positive impact on our communities. In addition to an exciting work atmosphere, AVer offers a comprehensive benefits package to our employees. If you are interested in joining the AVer team, please send your resume to jobs.usa@AVer.com

Job openings

Human Resources

Human Resources Director

Job Description

AVer is looking for an experienced and knowledgeable professional with a passion for Human Resources. This is a ‘hands on’ position related to all areas of HR and will work with and report directly to the Sr. VP of Operations & Controller. This position will be expected to work independently with responsibilities including, but not limited to:

Duties and Responsibilities
  • Support company HR policies, processes, and systems; provide guidance to management to ensure ongoing policy and procedure interpretation.
  • Maintain employee relations and respond to employee concerns and conduct investigations as needed to resolve matters and follow up on those concerns.
  • Ensure compliance with all federal; state and location laws related to employment matters and Human Resources.
  • Processing of terminations and review of documentation to ensure complete and accurate prior to processing.
  • Processing of Worker’s Compensation claims including follow up and communication with the carrier and their team processing of all necessary forms.
  • Manage workers’ compensation claims, FMLA, and other leaves of absence, return to work documents, all onboarding processes, and employee files.
  • Maintain all forms and documentation to ensure they are up to date and meet all legal requirements and are on the company intranet.
  • Administration of all benefit plans and annual open enrollment and ACA compliance.
  • Provide support and be the resource for general information to employees regarding company policies and procedures.
  • Maintain required employee record keeping, reporting tools, performance reviews, talent management, and recruitment tracking.
  • Timely processing of unemployment claims and dealing with EDD issues and hearings.
  • Ability to exhibit a high level of confidentiality due to sensitive nature of position.
  • Strong organizational skills with ability to multitask and prioritize workload.
  • Manage all company events and activities.
  • Participate in special projects as assigned.
Skills/Qualifications
  • Bachelor's Degree in Human Resources Management or related field from an accredited four-year college or university. Additional certifications considered a plus.
  • Minimum of five years of progressive HR experience encompassing all areas of HR – prior work with a technology company a plus.
  • Strong leadership and people skills.
  • Ability to deal with complex and stressful situations and handle employee situations effectively and advise management as needed.
  • Knowledgeable in all areas of HR.
  • Excellent oral and written communication skills and the ability to analyze problems and facilitate solutions.
  • Expert knowledge and understanding of applicable Federal and California employment laws.
  • Detailed Oriented and Results Driven. Able to define and analyze metrics.

Please send your resume with contact information as an attachment to jobs.usa@aver.com

Sales Department

Customer Service Representative

Job Description

AVer is seeking a person for our Customer Service Representative position with a positive “can do” attitude to assist in supporting the Region Sales Managers through managing Reseller orders, customer follow up and general sales operation and administrative tasks. This role will report to our Procurement Manager and will serve as the primary liaison between Sales and Operations. Excellent communication skills, both written and verbal are needed for effective communication with the sales, operations and finance departments.

Job Duties
  • Assist in supporting Region Sales Managers through customer follow up, Reseller support and administrative tasks.
  • Facilitate the execution of all sales order fulfillment procedures in SAP.
  • Generate and prepare all supporting shipping documentation for orders.
  • Ensure and maintain special pricing is accurately entered in Salesforce CRM, interfacing with both Regional Sales Managers and Sales Management to certify that all documentation is current and accurate.
  • Serve as the primary liaison between Sales, Operations and Finance.
  • Work with all internal personnel, including Accounting, IT and Marketing, and outside contacts to satisfy clients and achieve company goals Coordinate internal actions/activities in support of the sales process and opportunity management.
  • Support all pre sales and post sales inquiries over the phone, via email, and through live chat in a timely, efficient, and professional manner.
  • Maintain intermediate-level knowledge on the features and business applications of the company's product lines.
  • Provide outstanding customer service and post sales satisfaction, facilitating long-term relationships for Reseller Partners and end users.
Skills Requirements
  • Problem solver, detail oriented, outstanding written and verbal communication, and strong presentation and time management skills.
  • Must be able to handle multiple projects simultaneously.
  • Working knowledge of Microsoft Office, Excel, Google Docs, business information services, SAP, and CRM applications such as Salesforce.
  • Flexible with the ability to adapt to change in a highly dynamic work environment.
  • Self-motivated, quick learner and an enthusiastic team player with the ability to work effectively and cooperatively on a team.
  • Ability to carefully listen to the customers, capture key details, analyze, and recommend solutions.
  • Education Requirements: BA/BS degree or equivalent preferred.
  • Minimum Required Experience: 2 years of experience in a sales support and/or customer service role preferred.

Please send your resume with contact information as an attachment to jobs.usa@aver.com

Operations

Operations Assistant

Job Description

AVer Information Inc. is seeking an intelligent and responsible individual for our Operations Assistant position. This position will report to our Sr. Operations Manager and work with our Operations Team. This role with require a high attention to detail as well as excellent written and verbal communication skills essential for effective communication skills essential for success in this position.

Job Duties
  • Maintain logs and spreadsheets of the Operations team’s activity.
  • Consolidate data and generate reports as needed.
  • Update internal operation procedures documents as needed.
  • Assist sales order entries as needed.
  • Assist the Inside Sales Manager and Warehouse Manager to coordinate changes and prioritize daily sales orders.
  • Other responsibilities and projects as assigned.
  • Administration Assistant to the President as needed.
Skills Requirements
  • BS/BA Degree preferred.
  • Experience in administrative and assistant roles preferred.
  • Detailed oriented with great organizational skills and the ability to multitask.
  • Cooperative Team Player with a positive “can do” attitude.
  • Knowledgeable in Word, Excel, and SAP.
  • Excellent written and verbal communication skills.
  • Self-motivated, a quick learner, enthusiastic and professional.

Please send your resume with contact information as an attachment to jobs.usa@aver.com

Please send your resume, contact information and requirements as an attachment to jobs.usa@AVer.com. AVer Information Inc. is an equal opportunity employer.

AVer is an award-winning provider of visual collaboration and education technology solutions that improve productivity and enrich lives. From accelerating learning in the classroom to increasing competitive advantage for businesses, AVer solutions leverage the power of technology to help people connect with one another to achieve great things. Our product portfolio includes Interactive Flat Panels, USB Video Conferencing Camera Systems, Document Cameras as well as Sync and Charge Solutions for Mobile Devices. We strive to provide industry leading service and support that exceeds our customer's expectations. We are also deeply committed to our community, the environment and employ stringent green processes in all we do. Learn more at averusa.com and follow us @averinformation.

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